All Sales are final there are no refunds. Any changes due to error can be returned to the school in which the school contact or school ambassador can make the exchange. If the item is discontinued, the customer will receive a credit in which it must be redeemed before the end of the year. If it is not, the credit will be forfeited. Items can not be worn prior to returning. Returns will not be accepted if items are not accompanied with a order confirmation.
Unless otherwise stated, our products will be shipped directly to your school. To ensure proper delivery, please be sure to include grade level and teacher name when filling out your account music.
If your school elects to offer shipping, we will ship direct to your home. All pricing will be included in checkout, and we will provide timelines for order cycle and delivery cycle.